At VeoAIFree.com, we provide digital AI-powered services and online tools. We do not sell or ship physical products. This Shipping Policy explains how purchased services are delivered to customers.
Digital Products and Services
VeoAIFree provides digital services, including AI video generation and other online AI tools.
Because our products and services are delivered digitally, no physical shipping is required. Customers will not receive a physical package, product, or shipment after making a purchase.
How Your Purchase Is Delivered
After a successful payment, your premium access is normally activated electronically.
Depending on the service and account type, access may be connected to the email address or user account used during the purchase.
You can then access the purchased features through your VeoAIFree account by logging in to our website.
Delivery Time
Digital access is generally provided immediately after successful payment.
In some cases, activation may take a short amount of time because of payment processing, account verification, technical issues, or third-party service delays.
If your payment was completed but your premium access has not been activated, please contact our support team so we can check your account and payment status.
No Physical Shipping
VeoAIFree does not currently offer physical products that require:
- Postal delivery
- Courier delivery
- Shipping addresses
- Tracking numbers
- International shipping
- Local delivery
Therefore, shipping charges and delivery fees do not apply to our digital services.
Payment and Service Delivery
Your payment is processed through the payment method available during checkout. Once the payment has been successfully confirmed, the purchased digital service can be made available to your account.
The availability of AI video generation and other features may depend on third-party technologies and services. Temporary delays, maintenance, or technical problems may occasionally affect service availability.
Failed or Delayed Delivery
If you have successfully completed a payment but cannot access the purchased service, please contact us as soon as possible.
When contacting support, please include:
- The email address associated with your account
- The date of your purchase
- The premium plan you purchased
- Your payment or transaction reference, if available
- A description of the problem
- A screenshot of the payment confirmation, if applicable
Our team will review the issue and help restore access where possible.
International Customers
VeoAIFree provides digital services that can be accessed online. Customers from different countries may purchase and use our services where supported by our available payment methods and applicable laws.
Since our services are delivered electronically, there are no international shipping charges or customs duties associated with your purchase.
Third-Party Services
Some VeoAIFree features may rely on third-party AI providers, APIs, hosting services, payment processors, or other external technologies.
Temporary interruptions or delays caused by these services may affect the availability or delivery of certain features. We will make reasonable efforts to address service issues and restore access as soon as possible.
Contact Us
If you have any questions about the delivery of your digital purchase or are experiencing problems accessing your premium account, please contact our support team through our Contact Us page.
We are happy to help with payment verification, account activation, and access-related issues.
